HTTPS API Troubleshooting
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All HTTPS API are case-sensitive. Request path and query parameters letter-case shouldn't be changed.
In case you're getting the Invalid token.
response from the HTTPS API,
and you're sure the device auth token is correct - it could be a GEO DNS issue.
Due to current GeoDNS settings you need to put server address with suffix manually depending on your region: – Frankfurt – London – New York – Singapore – Bangalore
The server region can be found in the right bottom corner of the web interface.
Using the wrong region will result in an HTTP status of 308 Permanent Redirect
with the correct URL in the Location
header value in the response. The device must repeat the request with the correct URL and save the correct region for future requests.
Example HTTP redirect response: